FAQs

Q: How does the checkout process work at Luvwhatyouwear?

A: Shopping at Luvwhatyouwear is designed to be quick and straightforward. After adding your selected items to the cart, click the cart icon located at the top of the page. Review your items, update quantities if needed, and then choose the option to continue to checkout. You will be guided step by step to enter shipping details, choose a shipping option, and select a payment method. Please review all information carefully before confirming your order.

Q: What information do I need to provide during checkout?

A: During checkout, you will be asked to enter your shipping address, billing details, and contact information. Providing accurate information helps us process and deliver your order without delays. All personal data is protected using secure encryption. If you create an account, your details can be saved for faster checkout in the future.

Q: What payment methods are available at Luvwhatyouwear?

A: We offer secure and flexible payment options for your convenience. Currently, we accept major credit cards such as Visa and Mastercard, along with PayPal and Stripe. All payments are processed through trusted platforms to ensure your information remains safe. If you experience any issues during payment, our support team is ready to assist.

Q: Can I change or cancel my order after placing it?

A: If you need to update or cancel an order, please contact our customer support team as soon as possible. While we cannot guarantee changes once an order has been confirmed, we will do our best to help. Orders that have already entered processing or shipment may not be eligible for modification or cancellation.

Q: How do I track my order from Luvwhatyouwear?

A: Once your order ships, you will receive a confirmation email containing your tracking number. This allows you to follow your package’s progress and estimated delivery. If you have questions or notice any issues with tracking updates, our support team is happy to help.

Q: What is the return policy at Luvwhatyouwear?

A: Your satisfaction matters to us. If a return is needed, we offer a simple return process within the approved return period. Items must be unused and returned in their original condition and packaging. Full details regarding eligibility, timelines, and instructions are available on our Returns Policy page. Refunds or exchanges are processed after the returned item has been received and inspected.

Q: How can I contact Luvwhatyouwear customer support?

A: Our support team is always here to assist you. You can reach us through the Contact Us section on our website or by emailing support@luvwhatyouwear.com. We aim to respond to all messages within 24 hours during business days. Live chat support may also be available during working hours for quicker assistance.

Q: What should I do if my item arrives damaged?

A: If your order arrives damaged, please contact our customer support team as soon as possible. Include your order number and a clear photo of the damaged item. We will review the issue promptly and provide an appropriate solution, such as a replacement or refund. Your experience with Luvwhatyouwear is important to us.

Store Information

Store Name: Luvwhatyouwear
Company Name: Face the Story LLC
Business Address: 4402 Colony Plaza Drive, Apt 446, Charlotte, NC 28211, United States
Email: support@luvwhatyouwear.com
Phone: +1 (447) 315-3204